I am so pissed off!
I haven't been so annoyed in so long!!!
I bought a piece of property from Mayland two years ago when it was in developing stage, and it was finished end of last year (a few months late).
They sent me the handover letter dated 31st Dec 2013, but the post mark on it was dated 16th Jan 2014.
That alone lost me two weeks. Then it was CNY, nobody was open.
When i finally went to their office to get my key, i had to question this RM18K+ "interest advice" that mysteriously appeared in my handover letter.
They said it's because my bank (i used HSBC) paid them late.
Of course, it wasn't HSBC, even the LAWYERS that Mayland hired quietly mentioned it's actually the developer's fault.
So i had to go back and forth getting proof from the bank and lawyers to give to Mayland so they'd waive the interest advice. (I must add, that both the banker and lawyers were really helpful and swift in their assistance, as opposed to Mayland!)
What makes NO SENSE is that Aps bought a unit right below me, we went thru the SAME banker and home loan scheme, and she doesn't have any interest advice of that amount.
After i told her to check her letter carefully, she discovered she also had this "interest advice" of around RM2K.
Nothing near mine, but still, people who are keen to get their keys will just simply sign off and pay and Mayland gets this money!
What adds to the ultra annoyance of this whole experience are the NUMBER of agents bombarding us with text messages and phone calls to rent or sell our units. WHO GAVE THESE people our contact details!? It's illegal to give our private information out freely!
There was one afternoon i was so busy and took a call, and this guy was sloooowllyyyyy asking me whether i wanted to sell my unit. I had HAD IT. I told him, "I keep on getting phone calls from agents! It's annoying and it's wrong for you to use information that isn't yours! Where did you get my information from?" And he said? "I dunno... my boss give me..." Slap myself and die i tell you.
Ok fine. So when i get the documents of proof that Mayland should waive this RM18K+ fee, it's almost mid-end Feb.
And this whole time, i have to already start paying my mortgage while Mayland takes their own fucking sweet time.
I'm always the one calling and chasing them up and they are so incompetent it takes all my self-control to be polite.
Today i have finally LOST IT.
I was told that i'd most probably get my clearance letter to get my keys this week.
Dahlah i couldn't get it last week cos they said some Puan Sri who's supposed to sign off the approval (to waive something that's not even supposed to be there in the first place!) is away in Hong Kong all week FFS.
So i called today and really, this should be the last week cos i've done everything i could.
But they love to make me wait... oh they do.
Today they said that the management is still on it.
And this girl attending to me had the cheek to laugh a little bit on the phone!
I don't see how this is FUNNY in any way! So much for professionalism!
They keep on saying it's the management, it's the management.
Well, WHAT THE FUCK are the management DOING!?
It's almost mid-March... almost two and a half months after the bloody building has been completed!
Why do people work like this!?!?!?